Lowe's Home Improvement

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4.2

( 8 reviews )

Home Cleaning, Landscaping

Open 06:00 AM - 09:00 PM See Hours

2050 Sycamore Rd, DeKalb, IL 60115, United States

+1 8157-544-800

Lowe's Home Improvement, located at 2050 Sycamore Road, DeKalb, Illinois, is a renowned brand in the home improvement industry. With a wide range of products and services, Lowe's has become a go-to destination for homeowners seeking to enhance and renovate their living spaces. This well-established brand prides itself on providing exceptional customer service, knowledgeable staff, and high-quality products. Whether it's appliances, plants, or project essentials, Lowe's offers a diverse selection to suit every customer's needs. Additionally, their garden center, cashier, and paint departments are known for their efficiency and helpfulness. With a commitment to deliver an outstanding shopping experience, Lowe's Home Improvement continues to be a trusted name in the industry.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
Quick visit
Cheques
Electronics
Repair services
Batteries
Light bulbs

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Tim davis

March 22, 2024

Bernadette was a great help today in the garden center. Such a sweet lady. She had just stocked up the succulents and I went home with too many! Will definitely return for more… lol

Jay bartlett

March 22, 2024

Only takes one time to soil everything.. This was so much of a nightmare that I actually don't feel like coming back again. I go to self checkout to do that exact thing. Checkout myself. But nope, the employee forced themselves on me and said they like to checkout the larger orders and wouldnt take no for an answer. They were incredibly slow and were not paying attention to the distressed plant pricing so I had to tell them myself or get charged more money. I could have checked out 100% faster and after an extremely long day with my tired wife and daughter along with myself, this was the icing on the cake to really get to me. Especially because the employee assumed I must be trying to steal? Because why else can't I checkout myself at self checkout? $300 later and I'd be better off returning it all and spending that at a competitor who will not treat me like I'm a thief or like I'm incompetent.

Eric elleson

March 22, 2024

The De Kalb Store delivered the wrong item and didn't realize until it was installed. They delivered a product that had been discontinued for over two years to get rid of old stock. Lowes not willing to make it right. Will never spend another dime at lowes. Store manager has not returned any of my calls

Nicole rogers

March 22, 2024

This Lowe’s is the best, the guy in the lock section is Amazing. The guy in the paint department knows So much he always helps me. It is nice to know your neighborhood hardware store that has a heart to help.

Sean halbert

March 22, 2024

They didn’t have the nylon hose adapter I needed, but that’s not the issue I had here. I was missing the adapter I normally have, and needed to get a patient started (I’m a traveling dialysis tech). My coordinator told me it could be found in plumbing. When I could not find it, I asked for assistance, and the woman that helped also couldn’t find it. Perfectly fine. So she radioed someone else, and said “her husband said it was in plumbing”. Not what I said, but also not a big deal. The “man” that came to the aisle to help said “women know nothing about plumbing”. Then tried to sell me a metal piece, after being told it had to be nylon. As I was leaving, both employees started bad mouthing another customer they had an experience with earlier in the day. Gordon’s hardware was extremely helpful and got the piece I needed, in less than 5 minutes, and I was back to my patient.

Bob little

March 22, 2024

One of my favorite places to go for home projects, specially garden projects. I found great brick edges for the flower beds. Also vegetables and flowers to plant. There is always nice people to help you.

Sally shapiro

March 22, 2024

Never buy tools from them. when given wrong tool from them and try to return for the correct one. They will not honor the price of the original unit. They say they have no way to verify the price. Very bad customer service.

Michael kowalski

March 22, 2024

Under the new circumstances, the staff was still very helpful and polite. The service at the paint table was second to none and the cashier was super nice as she kept the line moving. So all in all it was like any other improvement store, but this one was better organized.